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Support by service : Frequently Asked Questions about COTOHA Translator
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Why do translation results sometimes differ depending on the presence or absence of punctuation?
FAQ for COTOHA Translator Why do translation results sometimes differ depending on the presence or absence of punctuation? It is a characteristic of NMT technology. The results may vary depending on p
I'd like to know how to setup and how to use it.
This page explains how to use "COTOHA Translator". I'd like to know how to setup and how to use it. After logging in to COTOHA Translator, you can get manuals from the help menu (? icon) upper right o
How can I register a user dictionary and a translation memory?
FAQ for COTOHA Translator How can I register a user dictionary and a translation memory? You can import CSV or TSV, or enter it directly on the web interface.・Up to 20,000 pairs of original and transl
After translation, the color of characters are changed, Why?
FAQ for COTOHA Translator After translation, the color of characters are changed, Why? The text decoration (text color, bold, strikethrough, italic, underline, etc.) is not retained, and the entire se
Is API available?
FAQ for COTOHA Translator Is API available? We provide API option for customers of Enterprise Plan and Business Plan. [No.pid2300000v5u] Is API available? | NTT DOCOMO BUSINESS customer support
Why do I fail to import user dictionary and translation memory?
FAQ for COTOHA Translator Why do I fail to import user dictionary and translation memory? Check if the following error causes are not applicable.・The file format is not csv or tsv, or the file format
What formats does it support for file translation?
FAQ for COTOHA Translator What formats does it support for file translation? It translates Word 2010 and above, Excel 2010 and above, PowerPoint 2010 and above (Those with an x at the end of the exten
How is your support system?
FAQ for COTOHA Translator How is your support system? Support is available via Web form and Email.Our support operation hours are at 10: 00 -17: 00 Japanese Standard Time on our company business day.
Is there an automatic logout feature?
FAQ for COTOHA Translator Is there an automatic logout feature? It logs out automatically after the length of inactivity that customer applied. Also, if you logged in simultaneously with the same IDs,
I want to add or change an IP address.
FAQ for COTOHA Translator I want to add or change an IP address. Please contact your local sales representative. [No.pid2300000v4l] I want to add or change an IP address. | NTT DOCOMO BUSINESS custome
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