Support by service : Maintenance/Outages about COTOHA Translator

Emergency

Maintenance on COTOHA Translator

January 15,2025 07:35 Publish

Dear customers,

Thank you for using COTOHA Translator.
We are planning to conduct maintenance work scheduled as below.
Thank you for your understanding and cooperation.

*Maintenance window:
- Start: 2025-01-20 Mon. 13:00 UTC / 2025-01-20 Mon. 22:00 JST
- End: 2025-01-20 Mon. 14:30 UTC / 2025-01-20 Mon. 23:30 JST

*Content of maintenance:
-Maintenance of the servers

*Plans to be affected:
-Trial, Basic, Business, Wide and Enterprise

*Types to be affected:
-Type 1 (With IP address authentication) and Type 2 (With No IP address authentication)

*Functions to be affected:
-All functions

*Anticipated Impacts:
-During the maintenance, the screen may collapse.
If it occurs, please close and restart your browser, login and then try again.
-Also, the password reset function will be unavailable for about 5 minutes during the maintenance.
If you use this function, please use it after the maintenance window.

Information category Planned Maintenance information
Status

Before work

Planned Maintenance duration(UTC) January 20,2025 around 13:00 - January 20,2025 around 14:30
Planned Maintenance duration(JST) January 20,2025 around 22:00 - January 20,2025 around 23:30
Affected features/Service name COTOHA Translator

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