How to use the support site

  1. サポートトップ
  2. サポートサイトの使い方
  3. お客さまサポートサイト内にある情報の探し方

How to find information on the customer support site

We will show you how to search for information on the support site by keyword.
* The captured image may differ from the actual one.

table of contents

Location of search window

[１] Location of search window
It is basically installed in the upper right corner of the screen.

retrieval method

[１] Keyword input
Enter a keyword in the search window.
※Keyword suggestions are displayed.
[２] Search
Click "Search".
[３] Search result list
The search results are displayed in a list.

Search tips

Search by combining multiple keywords

You can search by combining keywords.

input method Description Input sample
AND search Separate keywords with a single-byte space A page that contains all the keywords separated by spaces will be hit. NTT DOCOMO BUSINESS
OR search Connect keywords with half-width spaces and half-width capital letters "OR" A page that contains either a space or a keyword connected by half-width "OR" will be hit. NTT OR DOCOMO BUSINESS
AND search
input method
Separate keywords with a single-byte space
Description
A page that contains all the keywords separated by spaces will be hit.
Input sample
NTT DOCOMO BUSINESS
OR search
input method
Connect keywords with half-width spaces and half-width capital letters "OR"
Description
A page that contains either a space or a keyword connected by half-width "OR" will be hit.
Input sample
NTT OR DOCOMO BUSINESS

Search for pages that contain consecutive strings

input method Description Input sample
Phrase search Enclose keywords and sentences in half-width double quotation marks "" " A page containing a character string enclosed in single-byte double quotation marks "" "is hit. "NTT DOCOMO BUSINESS"
Phrase search
input method
Enclose keywords and sentences in half-width double quotation marks "" "
Description
A page containing a character string enclosed in single-byte double quotation marks "" "is hit.
Input sample
"NTT DOCOMO BUSINESS"

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