We would like to inform you that the following maintenance work has been completed.

■ Maintenance date and time (planned)
July 1, 2022 (Friday) 09: 30-10: 00 (JST)

■ Maintenance completion date and time
・access control
July 1, 2022 (Friday) 09: 30-10: 00 (JST)
* After the above time, all functions (front / SP-WEB) of the commercial support site will be available.

・Completion time of all maintenance work
July 1, 2022 (Friday) 11: 15 (JST)

thank you for your help.
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Thank you for using NTT Communications services.

In order to improve service and maintain quality, we will carry out system maintenance work on the customer support site.
Therefore, some functions of this site will be temporarily suspended during the following times.

■ Maintenance date and time
July 1, 2022 (Friday) 9:30 ~ 10:00 (planned)

■ Services that cannot be used
・ Construction failure information notification service
・ Inquiry form input screen

■Major changes with this release
１．Split support site personal business page
We will change the domain of the personal page of the support site.
We would like to inform you that the URL will be as follows.

【Before】
　・Personal Customer Support
https://support.ntt.com/personal

　・Business Customer Support
https://support.ntt.com/business

【after】
　・OCN Customer Support for personal (Formerly：Personal Customer Support)
https://support.ocn.ne.jp/
　　※All pages that used to be under the personal customer support will now be under the new domain name The domain name will be changed as shown in「（Example）https://support.ocn.ne.jp/050plus」
　　
　・NTT Communications Customer Support(Formerly：Business Customer Support)
https://support.ntt.com/
　　※There is no change other than the URL of the top page.

We apologize for the inconvenience to customers who have registered the URL of the posted page in their "favorites" or "bookmarks," etc., but we ask that you please change your settings to the new address after the change.

Please note that the pages that will be changed to "support.ocn.ne.jp" have been redirected for the time being, so you will still be able to access the original URL for a while.

We apologize for any inconvenience caused during the maintenance work, and thank you for your understanding.